Answer every admission enquiry while the parent is still deciding.
Admission decisions are made in a narrow window, and fee collection eats your staff's month. Squarebox counsels enquiries instantly, books demo classes, chases fees politely, and keeps parents informed without a single manual message.
What this looks like before automation
If more than two of these are true for you, WhatsApp automation pays for itself well before the end of the first month.
- Admission season brings hundreds of enquiries and the same questions every time.
- Parents enquire in the evening and hear back after the counsellor's next shift.
- Fee reminders are sent manually, one parent at a time, every month.
- Batch timings, syllabus and holiday changes need to reach everyone at once.
- Demo class bookings are tracked on a spreadsheet and slip through.
The same situation, automated
Education & Coaching
Handled by Squarebox
Answered at 9:47 PM from your course data
Demo booking flow started
Assigned to counsellor · Follow-up scheduled
The flows we set up for education & coaching
These are configured during onboarding using your own data, not handed to you as an empty template.
Admission counselling on autopilot
Course details, eligibility, batch timings, faculty profiles, fee structure and scholarships answered instantly, in the parent's language.
Demo and trial class booking
Prospective students pick a demo slot in chat, get reminders, and are automatically followed up after the class.
Fee reminders and payment links
Scheduled reminders before the due date with a payment link in the message, and escalating nudges only for the parents who have not paid.
Parent and batch broadcasts
Timetable changes, exam schedules, results and holiday notices broadcast to the right batch, not to everyone.
Attendance and progress alerts
Parents receive attendance flags and test-score updates automatically, so problems surface early instead of at the term end.
Counsellor handover
A parent who wants to talk to a person is routed to the right counsellor with the full enquiry history already attached.
Before and after integrating Squarebox
The point of automation is not that you have a chatbot. It is that these specific things stop costing you money.
What you will actually notice
- Evening and weekend enquiries get counselled while interest is high.
- Fee collection runs on a schedule instead of on staff memory.
- Demo class attendance rises because reminders and follow-ups are automatic.
- Parents get the information relevant to their child's batch only.
- Admission season stops requiring temporary hires.
During admission season we used to hire extra counsellors just to answer the same fifteen questions. Now the same team runs the peak and only talks to parents who are actually ready to enrol.
Director
Coaching institute, Jaipur
A competitive exam coaching institute · Four centres, 2,600 students, admission peaks twice a year
24/7
Admission counselling
Auto
Fee reminders with links
2x
Peak season, same team
An illustrative profile based on the setups we build for this industry, not a named customer reference.
Education & Coaching questions
Other industries we work with
Automate WhatsApp for your education & coaching business
Tell us how your customers reach you today and we will come back with the exact flows to build first, what they cost, and what to expect.
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